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Terrific service

Eleanor Rinne from 0 - 10/21/2010 09:00:56

Toytown Motors continues to provide me with great service. Everything is clearly explained and there are never any surprises regarding price. I feel confident that I am leaving my cars in the best of hands.

Thank you Tom for your great service.

Expert Repairs and Great Customer Service

Max Kalles from 0 - 10/05/2010 13:40:41

I have taken my car many times into Tom Cowan at Toy Town Motors. His friendly staff have always been able to get my car fixed fast. He gives you honest advice and helps you figure out the best and quickest way to get the repair done. I would recommend using Tom if you like honest mechanics that go out of their way to service the customer.

Honest tech with great integrity

Brian Gibbs from Richmond HIll - 11/17/2010 13:27:42

May 5, 2010.

Mr. Tom Cowan,
Toytown Motors,
Richmond Hill, ON.

Dear Tom:

I’m taking the liberty of sending this to you via our friend, Peter’s, e-mail.

(Copy of letter sent to Mr. Tom Cowan of Toy Town)

To begin, Joan and I are very grateful to you for the way that you maintain our automobiles. We also appreciate the way that you do a thorough survey of them whenever they are serviced and then give us your verdict as to what needs, or doesn’t need, attending to. If you find any concerns about what you see, you always advise us before you proceed.

In this day and age, it is a very rare occurrence to find an automotive professional who will NOT try to up-sell the customer when no other service is required. We have always had implicit faith in your judgement and in the high quality of your workmanship. Your personal and professional integrity are far beyond to-day’s norm.

We also owe a debt of gratitude to Peter O’Malley, without whose always-valuable advice and assistance we would never have met you.

Thanks again, Tom, for the great job you did this week on my car, and for the expeditious, (and very economical), way that you did the repairs, as is your habitude.

In conclusion, Tom, I reaffirm that you are the only person who will be permitted to service our vehicles for other than recalls, should they occur.

Yours very sincerely,




Brian.

(p.s. – she runs like a brand-new car.)

Trusted Toy-Town Tom

Suzanne Pratt from 0 - 11/27/2010 16:01:56

When I go to see Tom at Toy-Town Motors, I know that I will get the best service EVERY TIME.
Tom is a delight and enjoys educating the car owner about their vehicle and what is really necessary and when. He never over sells or pushes you to do unneccesary or pointless repairs, but he will always tell you what is most important and when it's time to get it done. His prices are reasonable and his care is evident.

I trust Tom with my car implicitly and I would happily reccomend him again and agian!

Suzanne Pratt
Toronto, ON

Customer service second to none

Amir Rosenthal from 0 - 12/02/2010 13:25:34

They said to be in by 9am. Car was checked promptly at 9am.
They said it was going to be a half hour. I was out by 9:30am.

Great service

Steve Sheffer from 0 - 12/07/2010 21:20:24

I found Toy towns service to be quick, courteous and extremely Informative as to how to get the best out of my new brakes

Fair, honest, great customer service

Ellie Springer from 0 - 12/15/2010 12:21:07

Although I've only had an oil change at Toy Town Motors, I would not hesitate to got back for more extensive work. I find that Tom is honest, friendly and a pleasure to do business with.

Top Notch Service

Michael Kalles from 0 - 01/14/2011 07:12:46

I have used Tom to fix several issues with my car as well as regular maintenance. He always does the job well and on time. I would recommend him to all my family and friends.

FIRST CLASS SERVICE

Jonathan Preskow from 0 - 03/19/2011 10:05:06

I have been going to Toy Town Motors for the past 5 years and during that time I have only had world class service! If there is ever a problem I know that it will be take care of at the drop of a hat.
No matter what car I own I will only trust the guys at Toy Town Motors to service it. I trust that I will get great service at an extremely fair price!
I recommend Tom and Toy Town Motors to all of my family and friends.

Fast and Reliable Service

Max Kalles from 0 - 03/23/2011 07:07:54

My cars tires started to make noises and the abs break system kept coming on. I wasn't sure what was wrong but I knew something was up so I called Tom to take a look at it.

When he brought it into the shop and discovered the problem that my wheels bearings were coming off and my tires were wearing thin. The car was unfit to drive. Tom called for the parts and was able to complete the job within a couple of hours.

My car runs smoothly and more importantly safely again.

Acura Customer Service

Darryl Dioso from 0 - 12/15/2010 12:18:50

We purchased our car from Acura of North Toronto and continue to go their for maintenance because of the excellent service. In particular, our Service Advisor, Dale is always helpful and accommodating. The work is done quickly and explained in PLAIN English. Plus, they offer free coffee, wi-fi, shuttle and office space if you are waiting there.

Changed my perspective

Aaron Wagschal from 0 - 11/22/2011 13:43:41

On a recent visit to my Acura Dealership my perspective of the stereotypical "auto-mechanic" was completely redefined. Our 2010 model TL was still under warranty but the service required was designated as more of a wear and tear issue. Given the sugjective nature of the repairs required I together with the service representative review scenarios of how this problem could have occured. Much attention was devoted to my specific issue by both the service representative and the mechanic himself. The dealership really took a very sincere position in understanding the problem and how best to satisfy a long time customer. As we delvied into the particulars I was encouraged that the team at the dealership were not only looking for dollar signs but had in fact come to a roadmap by which my out of pocket costs were significanlty reduced. Besides my appreciation to the staff for their consideration and time I have a much higher comfort level in dealing with the dealership. The average customer very much dreads his/her quartely visits to the mechanic as it is usually scene as a licence for the auto-shop to print money. Once a positive experience is solidified with a staff that seems to care that stereotypical impression is changed forever. Thank you again!

Great honest service, Great price

Zack Garelick from 0 - 11/23/2010 09:36:15

I have been gonig to Glenallen for years. In fact, I started going because my father had been going for many years before. They have always been quick and helpful, often having a courtesy car or driving me to a closeby location at no extra charge.

They have also always been extremely honest, making recommendations that will be good for the customer in the long term, even if Glenallen could have made more another way. Their prices are very reasonable and I can alwas be assured top quality work, great service and free advice when I am there.
Would recommend them to anyone.

very hones, reliable, fast

Alex Pister from 0 - 12/15/2010 18:31:53

I've been using GlenAllen moters for all my family car repair/maintenance needs for many years. I like their reliablity and quality. The work is always done on time. If I book in advance I've always gotten a loaner car at no extra charge. I find the owners very accomadating. Both Glen and Allen are always there overseeing the work done. Highly recommended.

EXCELLENT SERVICE

Ian Segal from 0 - 08/17/2011 14:17:44

To: Diamond Transmission
1147 Lawrence Ave W August 17, 2011
North York, Ontario


I have been driving manual transmission now for 35 years. First time ever I needed a clutch replacement.

I work in the limousine industry. I asked around and was told to see the boys at Diamond Transmission.

After checking out a few places I found Giulo & Carlo offered me the best price in town.

Guilo was kind enough to drive me home and pick me up since I live a few blocks from their shop.

Their service is second to none. My car was ready even before the time promised.

In my opinion Diamond Transmission is the only place in town to have your car taken care of by a group of PROFFESIONALS.

Guilo & Carlo and your staff, I want to thank you again very much for the wonderful job and excellent attention you gave to me and my car.

If ever asked, I will highly recommend your company to others.
You have made a happy customer for Life 

Ian Segal
North York
Ontario

Excellent service to all people

Kim MacLaurin from 0 - 12/05/2011 22:16:31

Andy and his staff provide excellent service to all people, no matter their race, gender (yes, he actually respects women), religion, etc. He explains all aspects of car repairs in plain language and doesn't think any question is 'stupid'. Also, he takes great pains to make sure he has qualified staff to service all cars. For example, with my hybrid car, he sent one mechanic specifically to Texas to receive special training on how to maintain a hybrid battery and engine. As well, AE Auto Plus specializes in restoring the engines of antique cars (ie. he has a beautiful 1956 Ford in the back of the shop.) Also has free wi-fi available if you want to do some work while you're waiting for the repair or oil change to be completed. Has free loaner cars available and is happy to give you a lift out to or pick up from Bayview Ave. if needed.

Kim M.

Fast, Honest and Friendly Service

Paul Rosenfeld from 0 - 12/08/2010 11:05:18

I started coming to this Active Green & Ross after many disappointing experiences with Honda dealerships. Over the past several years I have had no problems having my car taken care of here from oil changes to strut replacement to brake repair to new tires. What I really like most about their service is that they explain all their work in detail and will give you a complete written analysis and go over it with you. The people know what they're talking about and are able to explain it in a way anybody can understand, and not once have I ever felt I was being taken advantage of. I know my car is in good hands. Their website is also excellent..

amazing customer service

Tasha Nathan from 0 - 08/13/2011 11:22:09

very honest, did an amazing job. will definitely come again.

5 Star For My Car

Ben Kalles from 0 - 12/01/2010 16:31:09

My check engine light came on shortly after I had a oil change done. I didnt have a mechanic that I regularly went to so I went to Auto Doc. They didn't charge me a penny to hook up the diagnosticator machine to my car to figure out the problem. Other place were willing to charge me any where between $50-$100 just for that. They figured out that I needed a new gas cap and one of my vents was not working properly which is what triggered the check engine light to go on. They charged me $65 for the gas cap because the Honda dealership charged them $65 and they did 4 hours of labour on my car for $0 and they charged me $110 for the part to fix my car because it cost $110. When all was said and done I felt good about it because I spent a lot less then I thought I would, the customer service was great, as I received updated phone calls throughout the process, and I new that I had found my new mechanic.

Excellent Service!

Ezekiel Barmasch from 0 - 12/01/2011 15:43:10

Had my car repaired there many times, and have always received great service, extra options at no additional charge, pricing was fair and repairs was completed on time.

Honest group of hard working guys who know how to make customers and and their vehicles happy.

Ezekiel

Professional, thorough and trust worthy...

Adel Majd from 0 - 11/20/2010 13:48:56

I have had all of my three cars services at Autoniche on a numerous occasions. I got the regular maintenance work like oil change and tire rotations to major work like Cooling System Repairs to oil pan gasket and body rust repairs. The job is ALWAYS done professionally, never have to wait beyond the estimate time and never have to pay more that quoted. The customer service is superb from a friendly staff (Emily and Anita) to courtesy pick up and drop off (even at 6:00 AM in the morning!!!).

I highly recommend Autoniche.

Adel Majd.